Boy do I feel like I'm in a catch 22!
Here's what happened. My wife (Inna) went to England and left me in charge of making reservations and all that stuff for the apartment that she rents out in Moscow. Well with no way of me knowing a client writes after she left and said why is the price this when you advertised that? I assumed he saw an old web page we made and decided to let him have the place for the lower price. (I've sense corrected that web page)
My wife returned last night and then called her mom this morning and found out that the guy came there with 3 other people today. (a women and 2 kids) as you can imagine that's a lot more towels, sheets, and cleaning, and so on for her to do for the lower price, and I was not aware of this when he wrote me. I figured it's just good business to let him have it at the lower price, and Inna's mom is really nice to people and wouldn't say anything to the client if it had just been him and a girl but would instead ask us why we charged him so little.
The man tries to hand my mother-in-law the small amount of cash and she says no, not for a whole week and all these people! Instead of offering her more money or at least the regular amount his fiancee (or who ever) tells her in a very rude way ( here's how it would sound in English) lady take the money and be greatful you could use it. (as if she just finished a day of begging on the street before coming to meet them) I was surprised when Inna told me she pointed them the way out.
So now they are most likely paying 4 times what we wanted for a place to stay this week, and I'm expecting to see bad things written on every forum out there. As of now my only plans are to send his deposit check back to him via certified mail and try to figure out if there is something more I should do??
Mike