Need help with Avianca

[zack]

I cannot get through to Avianca. Their answering machine usually puts me on hold for less than one minute but lately I have been on hold for so long I finally give up (more than one hour). I understand the holidays are approaching but I have never had this problem in the prior years. I know that Avianca has several phone numbers. These are the ones I have been using:

1-800-284-2622
1-305-599-7200
1-786-265-2122

Does anyone know of any numbers that can get me through faster? I called information and they were of no help. Thanks in advance.

Zack

[Gator]

... in response to Need help with Avianca, posted by zack on Nov 7, 2005

I try and always fly Avianca/SAM and generally have  no problems.  Your problem with getting through is the heavy demand during the holiday season.  I would bet you will be had pressed to find anything between Dec. 12/Jan6.  Keep trying you will get through using 284-2622.  It's their reservation center in Medellin.

Push comes to shove try a travel agent.

BTW, service has really improved since Avianca was sold to a Brazilian company. The wife and I have flown several time Bogota/Cali; Bogotá/Santa Marta and Bogotá/Medellin and the change is amazing. Doesn't make any difference but the "new name" is Aerovias del Continente Americano S.A. Avianca but Avianca will do.

[Ken2]

... in response to Need help with Avianca, posted by zack on Nov 7, 2005

I checked their web site for the number,  I get a connect within minutes.

[zack]

... in response to Re: Need help with Avianca, posted by Ken2 on Nov 8, 2005

That is the same number I used. I finally got through to them yesterday. (?)

[Gringo Loco]

... in response to Need help with Avianca, posted by zack on Nov 7, 2005

1-800-846-2237 Use Avianca. They are the best for flying to BQ just remember to carry on items that will hold you over for a day in case your luggage gets left behind a day.

Good luck and let me know what kind of rates you get.

Mike
mike@yourlatinwife.com
www.yourlatinwife.com

[Snoopy]

... in response to Need help with Avianca, posted by zack on Nov 7, 2005


Do your best to always use American Airlines or Continental. Do your best to avoid flying Avianca.

The 2 commercial (airlines) American companies are better organized than "avemaria!!!-ka!!!"

[zack]

... in response to Re: Need help with Avianca, posted by Snoopy on Nov 8, 2005

I agree but neither American nor Continental Airlines flies directly to BQ.